A fundamental for providing IT operation support services by Skill is Microsoft Operations Framework (MOF) 
. MOF provides technical guidance to enable your staff to achieve mission-critical system reliability, availability, supportability, and manageability on Microsoft products and technologies, which comes out from industry best practices and standards (Central Computer and Telecommunications Agency's - CCTA and its IT Infrastructure Library - ITIL ). The Skill company's personnel, who are certified MCP, MCDBA and MCSE, have specialization and practical experience to cover following areas of IT operation support:
- Configuration and change management
- Monitoring and security administration
- Network administration (based on MS Windows)
- MS SQL Server administration
- Training and support IT operation staff and end users